4 Sterne Thermenhotel Quellenhof

Data protection

The protection of your personal data during the entire business process is an important concern for us, and we want you to feel safe when visiting our webpages.

In the following, we explain what information is collected when you visit our website and how it is utilised by the responsible provider, Thermenhotel Quellenhof, Herndl Family, Dr.-Koch-Strasse 2, 94072 Bad Füssing, Germany, Telephone: +49 (0)8531 299-0, Fax: +49 (0)8531 299-100, email: Info@hotel-quellenhof.de.

The legal basis for data protection can be found in the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

Personal data
Personal data and individual details about the personal or factual circumstances of a particular or identifiable natural person. This includes information such as your proper name, address, telephone number, and date of birth. Information that is not directly related to your actual identity – such as favourite websites or number of users of a page – is not personal data.

Collection and processing of personal data
When you visit our websites, our web server temporarily stores the connection data of the requesting computer, the webpages you visit, the date and duration of the visit, the identification data of the type of browser and operating system used, as well as the website that directed you to visit ours. Any personal details such as your name, address, telephone number, and email address will not be collected, unless this information is voluntarily provided by you, i.e., within the context of a registration, a survey, a price tender, a contract, or a request for information.

Use and transmission of personal data
We use the personal data provided by you solely for the purpose of technical administration of the web pages and to fulfil your requests and requirements, in general for processing the agreement made with you, or for answering your inquiry.

We also use this data for product-related surveys and marketing purposes, provided that you have previously given us your consent, and if you have not filed any objection, as far as legal provisions so provide.

No transfer, sale or any other disclosure of your personal data to third parties takes place, unless this is necessary for the purpose of processing the contract, or you have expressly consented to it. For example, it may be necessary for us to pass on your address and order data to our suppliers when ordering products.

Use of cookies
We generally do not use cookies on our webpages. So-called ‘session cookies’ that store data for the purpose of managing the session in the memory of your browser will be used in exceptional cases only. These data are not personal and are deleted when you close your browser. Should we, in exceptional cases, also store personal data in a cookie, we will obtain your express consent in advance. We also note that browsers typically have cookie management features.

We take all necessary technical and organisational precautions to protect your personal data against loss and misuse. Your data is stored in a secure operating environment that is not accessible to the public. In certain cases, your personal data will be encrypted during transmission by Secure Sockets Layer (SSL) technology. This means that your computer and our server communicate using a recognised encryption method, provided your browser supports SSL.

Should you wish to contact us by email, be advised that the confidentiality of the information provided is not guaranteed. The contents of emails can be viewed by third parties. We therefore recommend that you provide us with confidential information by post only.

Right of access to information
Upon written request, we will inform you about the kind of data we have stored about you (i.e., name, address).

Please contact us with any questions you may have regarding the processing of your personal data, as well as with information requests, suggestions, or complaints.

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